The goal of our business process and testing methodology is Return On Security Investment. We provide high quality information security services, guide our customers through the entire process, deliver deep and actionable results, and deliver reports that are easily understood by both management and technical staff.
Initial Communication. You will notice the difference very early in the process. While many of our competitors are engaged in price support activity, asking you to attend WebEx sessions or sending you 20 page marketing slicks, we will ask you for a 30 minute initial scope call. We will identify your needs, ask pertinent questions, and answer your questions. We will not waste your time.
Efficiency Continues. The 30 minute scoping call provides all the information we need, allowing us to facilitate tight deadlines, quickly delivering the proposal. Contract approval secures your place on the schedule. We'll start and conclude testing during the agreed upon timeframe, and will deliver reports within 3 days of window completion.
Reports. The level of clarity and detail provided in our reports enables our clients to begin remediation immediately, and our team is always available to any questions. The reports include what we found, where we found it (with specific examples and screenshots as appropriate), issue summaries and specific details on how to correct the issue. In pertinent cases we provide sample files or scripts to make it easy for developers and administrators to replicate the issue themselves. All of our security engineers have coding backgrounds, enabling us to explain complex coding issues to your developers. Your internal resources will have precisely what they need to quickly deploy corrections.
Remediation Assistance. We will assist you in the correction of any faults. When you advise us the issues are corrected, we will validate that the vulnerabilities are closed.
Our People. This may come as a surprise, but a security certification does not attest to programming knowledge. Most certified industry security professionals have a background in networking, but few have a solid background in production level programming. All {SITE_NAME} penetration testers have a production programming background in at least two development languages. All of our penetration testers have solid, real life production development backgrounds, not just a couple of college semesters or theoretical knowledge. Why is this important?
It's hard to test what you don't understand. Almost all information security faults that are not related to configuration or simple logical faults originate in programming code. Penetration testers who are not expert coders are forced to rely on tools to identify and test these faults. In contrast, our penetration testers are capable of hand crafting exploits in several programming languages. They can - and do - make their own tools for custom exploits as needed.
It's hard to find what you don't recognize. It is much easier for our penetration testers to find application faults because they have extensive application development backgrounds. They know the shortcuts, pitfalls and pressures that development teams encounter. Our penetration testers will make intuitive leaps because they are able to "get inside the head" of a developer whom they have never met. It is almost impossible to do that if you have never been a developer.
It's hard to communicate what you don't know. Interpreting a report written by a penetration tester with insufficient development background is frustrating, particularly when issues require explanation. Our reports contain executive summaries, and also include detailed finding reports that focus on the technical details written in a language that your system administrators and developers understand. If you need additional guidance, our penetration testers are always available by phone. You can be certain that a security engineer with a networking and development background can effectively communicate with your technical staff.
We are client focused and committed to the highest Return on your Security Investment. Throughout our process, you will be confident that your security is being handled by the best. You will discover that our team is easy to talk to, easy to understand, efficient and have a wealth of experience in all the right areas. {SITE_NAME} - we look forward to securing your business.